Supply
- Warranty
- Spare / Critical Part Management
- Fix, Repair or Replace
- Warehousing
Install
- Planning
- Field Services
- Technical Support
Commission
- Final Installation
- Testing
Handover
- Sign off
- Handover
- Document Management
- Reporting
Maintenance
- NNOC / Help Desk
- Optimization
- Based on MTTR/MTBF
- Preventative
- Break Fix
- Support Ad-hoc
- Support Specialised
Training
- Knowledge Transfer
- Certification